PRELIMINARY INFORMATION
ARTICLE 1 SELLER INFORMATION
ARTICLE 1.1 - SELLER
Title: FBS E-Ticaret Bilişim Hiz. Ltd. Sti.
Address: Aşık Veysel Mahallesi Hadımköy-Bahçeşehir Yolu Caddesi Park City Sitesi D Blok Dükkanlar No: 12 Esenkent / Esenyurt - Istanbul
Phone: 0 212 671 8941
ARTICLE 1.2 - BUYER
The person who is a member of the fitbas.com shopping site as a customer. Address and contact information used while members shall prevail.
ARTICLE 2 FEATURES OF THE PRODUCT
The main features of goods or services are available at www.fitbas.com. You can examine the basic features of the product during the campaign.
The prices listed and announced on the site are the sales price. Announced prices and promises are valid until updated and changed. The prices announced for a period are valid until the end of the specified period.
It consists of the type, quantity, brand / model, color, number, sales price, form of payment, and the information at the time of the order termination of the Good / Product / Service.
The shipping fee, which is the shipping cost of the product, will be paid by the BUYER and is not refundable.
ARTICLE 3 GENERAL PROVISIONS
3.1) The BUYER declares on the Fitbas.com website that he / she has read and got the necessary confirmation in electronic environment by reading the basic features of the product subject to the contract, the sales price and payment method and the preliminary information regarding the delivery. RECEIVER; By confirming this Preliminary Information in electronic form, it confirms that before the conclusion of distance contracts, the address to be given to the BUYER by the SELLER, the basic features of the ordered products, the price of the products, including taxes, payment and delivery information are correct and complete.
3.2) The product subject to the contract is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's location for each product, provided that it does not exceed the legal 30-day period.
3.3) The SELLER cannot be held responsible for any problems that the cargo company will encounter during the delivery of the product to the BUYER, since the ordered product cannot be delivered to the BUYER.
3.4) The SELLER is responsible for the delivery of the product subject to the contract, in full, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
3.5) The SELLER can supply a different product of equal quality and price by informing the BUYER and obtaining his explicit consent before the contractual performance obligation expires.
3.6) If the SELLER cannot fulfill its obligations under the contract in case the fulfillment of the product or service under the order is impossible, it will notify the consumer before the expiry of the contractual obligation and return the total price to the BUYER within 10 days.
3.7) For the delivery of the product, this Preliminary Information Form must be confirmed electronically. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to have been freed from the delivery obligation.
3.8) In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the BUYER by the unauthorized persons in a manner that is not caused by the BUYER's defect after the delivery of the product, the BUYER may have delivered the product for 3 days. must return it to the SELLER. In this case, the shipping costs belong to the BUYER.
3.9) The SELLER is obliged to notify the BUYER if the delivery of the product subject to the contract within the deadline due to the extraordinary situations such as force majeure or air opposition preventing the transportation, interruption of transportation. In this case, the PURCHASER may use one of the right to cancel the order, to replace the product subject to the contract with equivalent, if any, and / or postpone the delivery period until the barrier situation disappears. In case the BUYER cancels the order, the amount paid by him is paid to him in cash and once in 10 days. In the payments made by the BUYER by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is completely related to the bank transaction process, the BUYER will not be able to intervene the SELLER in any way for possible delays and it may take an average of 2 to 3 weeks for the bank to reflect the amount returned to the credit card by the SELLER. is already accepting.
ARTICLE 4 RIGHT TO WITHDRAWAL
RECEIVER; In distance contracts related to the sale of goods, the right of the product (Except Concert and Event Tickets) can use the right to withdraw from the contract by refusing the goods within 14 (fourteen) days from the delivery date to the person / organization at the address he / she shows, without taking any legal and criminal responsibility. In distant contracts regarding service delivery, this period begins on the date of signing the contract. Before the right of withdrawal expires, the right of withdrawal cannot be used in the service contracts whose service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.
In order to use the right of withdrawal, it is mandatory to make a written notification to the SELLER by registered mail, fax or e-mail within 14 days and the product must not be used in accordance with the provisions of Article 5. If this right is exercised,
a) Invoice of the product delivered to the 3rd party or to the BUYER (If the invoice of the product to be returned is institutional, it must be sent together with the return invoice issued by the institution when returning.
b) Return form,
c) The products to be returned must be delivered complete and undamaged with the box, packaging, and standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that put the buyer under debt to the BUYER within a maximum period of 10 days from the receipt of the withdrawal notification and to return the goods within 20 days.
e) If there is a decrease in the value of the goods due to a reason arising from the defect of the BUYER or if the return becomes impossible, the BUYER is liable to compensate the losses of the SELLER at the rate of the defect.
f) If the campaign limit amount regulated by the SELLER falls below the limit due to the right of withdrawal, the amount of discount used within the scope of the campaign is canceled.
g) The shipping price paid when returning the returned product to the seller due to the right of withdrawal will be covered by the SELLER in domestic orders and by the BUYER in international orders.
h) When selling the product, the SELLER does not return the shipping fee collected from the BUYER.
ARTICLE 5 PRODUCTS WITHOUT THE RIGHT OF WITHDRAWAL
Goods that are prepared in accordance with the wishes of the BUYER or clearly his personal needs, are not suitable for returning in nature and are at risk of deterioration or may expire, and provided that the packaging is opened by the PURCHASER, audio or video recordings, software programs and computer consumables Refunds are not possible as per the Regulation.
In the implementation of this Preliminary Information, the Consumer Arbitration Committees and the Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located is authorized up to the value announced by the Ministry of Industry and Trade.
The SELLER complaints and appeals about the applications, T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, consumer problems at the place of purchase or residence of the goods or services can be made to the arbitral tribunal or to the consumer court. Information on the monetary limit is as follows:
Effective as of 1/1/2012:
a) The lower monetary limit to be found in the upper or consumer courts as to the evidence that the decisions of the arbitral committees will be binding in the paragraphs 5 and 6 of the 22nd article of the Law on the Protection of Consumers No. 4077, 1.161,67 TL
b) In the third paragraph of Article 5 of the Consumer Problems Arbitration Committees Regulation published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit for the provincial arbitration committees operating in the metropolitan status to be in charge of disputes is 3.032, It is 65 TL.
This Preliminary Information is made for commercial purposes.
DISTANCE SALE AGREEMENT
ARTICLE 1 -
THE PARTIES
1.1 - SELLER
Title: FBS E-Ticaret Bilişim Hiz. Ltd. Sti.
Address: Aşık Veysel Mahallesi Hadımköy-Bahçeşehir Yolu Caddesi Park City Sitesi D Blok Dükkanlar No: 12 Esenkent / Esenyurt - Istanbul
Phone: 0 212 671 8941
Email address: info@fitbas.com
1.2 - BUYER
As a customer, the person who is a member of the Fitbas.com shopping site.
Address and contact information used while members shall prevail.
ARTICLE 2 - SUBJECT
The subject of this contract is in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Rules and Procedures for Distance Management, regarding the sale and delivery of the product, the qualities of which are stated below and the sales price, which the BUYER has ordered electronically from the Fitbas.com website.
It is the determination of the rights and obligations of the parties.
ARTICLE 3 - CONTRACT SUBJECT PRODUCT
It consists of the type, quantity, brand / model, color, number, sales price, form of payment, and the information at the time the order is terminated.
ARTICLE 4 - GENERAL PROVISIONS
4.1 BUYER, Preliminary information regarding the basic qualities of the product subject to the contract, the sales price including all taxes and the form of payment, the delivery and the costs to be covered by the BUYER, the duration of the delivery and the full commercial title, open address and contact information of the SELLER. declares that he has read and got information and gave the necessary confirmation in electronic environment.
RECEIVER; By confirming this agreement electronically, it confirms that before the conclusion of distance contracts, the address to be given to the Consumer by the Seller, the basic features of the ordered products, the price of the products, including taxes, payment and delivery information are correct and complete.
4.2 The product subject to the contract is delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's location, for each product, provided that it does not exceed the legal 30-day period. Any shipping costs related to the delivery shown in Article 3 will be covered by the BUYER and will be reflected on the invoice regarding the order under the name of "Shipping Fee".
4.3 If the product subject to the contract is to be delivered to another person / organization from the BUYER, the SELLER cannot be held responsible for the failure of the person / organization to be delivered.
4.4 The SELLER cannot be held responsible for any problems that the cargo company will encounter during the delivery of the product to the BUYER, since the ordered product cannot be delivered to the BUYER.
4.5 The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the specifications specified in the order, and with warranty documents and user manuals, if any.
4.6 The SELLER may supply a different product with equal quality and price to the BUYER, provided that the obligation arising from the contract expires, provided that it is based on a justified reason.
4.7 If the SELLER cannot fulfill the contractual obligations in case the fulfillment of the ordered product or service becomes impossible, it shall notify the consumer before the expiry of the contractual obligation, and may supply the BUYER with a different product of equal quality and price.
4.8 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to have been freed from the delivery obligation.
4.9 The BUYER accepts and undertakes that the credit card information he has defined in the system during the purchase is correct and that he has any legal and criminal legal responsibility arising from the use of this credit card. If the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card belonging to the BUYER by the unauthorized persons, after the delivery of the product, provided that the BUYER has been delivered to the seller for 3 days. It must be sent to the SELLER. In this case, the shipping costs belong to the BUYER. If the BUYER does not send the product back, the SELLER agrees and undertakes that the product price will be transferred to the bank accounts without any notice in case the product price is not received from the credit card for any reason or the product price is returned to the credit card.
4.10 The SELLER is obliged to notify the BUYER if he / she cannot deliver the product subject to the contract within the time due to the extraordinary situations such as force majeure or the air opposition preventing the transportation, interruption of transportation. In this case, the PURCHASER may use one of the right to cancel the order, to replace the product subject to the contract with the equivalent, if any, and / or postpone the delivery period until the barrier situation disappears. In the event that the BUYER cancels the order, the amount paid by him is paid to him in cash and once in 10 days.
4.11 The points given to the customer by the SELLER through a campaign are valid only for one shopping. These points are not refundable even if the product is returned.
In the payments made by the BUYER by credit card, the amount of the product is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is completely related to the bank transaction process, the BUYER will not be able to intervene in any way for the possible delays and it may take an average of 2 to 3 weeks for the bank to reflect the amount returned to the credit card by the SELLER. is already accepting.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 14 days from the delivery of the product subject to the contract or to the person / organization at the address indicated, without having to show any reason.
However, the product cannot be returned for products, campaigns and promotional products that are specially prepared for the BUYER for certain days such as New Year's Eve, holidays, and mother's day, on sale and / or import; The BUYER accepts these terms and makes the shopping.
In order to use the right of withdrawal, it is necessary to notify the SELLER by fax or e-mail within 14 days and the product must not be used in accordance with the provisions of Article 6. If this right is exercised,
a) Invoice of the product delivered to the 3rd person or to the BUYER (If the invoice of the product to be returned is institutional, it must be sent together with the return invoice issued by the institution when returning.
b) Return form,
c) The products to be returned within 14 days must be delivered complete and undamaged with their boxes, packaging, and standard accessories, if any. The product price will be returned to the BUYER within 10 days following the receipt of these documents to the SELLER.
The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER in domestic orders and by the BUYER in international orders. The SELLER does not refund the shipping fee collected from the BUYER while selling the product.
When returning the product to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (in order to ensure consistency in our accounting records). will not be realized, the product will be sent back to the BUYER in the same way as a counter-payment. "Return invoice" will be written on the invoice to be returned with the product and signed by the BUYER.
ARTICLE 6 - PRODUCTS WITHOUT THE RIGHT OF WITHDRAWAL
By its nature; Return of single-use products, copied software and programs, products that deteriorate quickly or are likely to exceed the expiration date are not accepted.
ARTICLE 7 - DEBT OF THE DEBTOR
In the event that the BUYER defaults, the BUYER agrees to pay the damages and losses of the SELLER due to the delayed performance of the debt. In cases where the default of the BUYER is caused by the defect of the SELLER, the BUYER will not be obliged to meet any damages and losses.
ARTICLE 8 - AUTHORIZED COURT
In the implementation of this Preliminary Information, the Consumer Arbitration Committees and the Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located is authorized up to the value announced by the Ministry of Industry and Trade.
The SELLER complaints and appeals about the applications, T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, consumer problems in the place where they purchase the goods or services or where the residence is located can make to the arbitral tribunal or the consumer court. Information on the monetary limit is as follows:
Effective from 28/05/2014;
a) In accordance with Article 68 of the Law No. 6502 on the Protection of Consumers, the county consumer arbitration committees in disputes under the value of two thousand Turkish Liras, the provincial consumer arbitration committees in the disputes under three thousand Turkish Liras, and two thousand Turkish Liras and three lira in the cities with metropolitan status. It is obligatory to apply to provincial consumer arbitration committees in disputes between one thousand Turkish Lira.
b) In case of disputes over the specified value, an application must be made to the Civil Court of First Instance in the capacity of the Consumer Court, and where the Consumer Court is not available.
This preliminary information is made for commercial purposes.
Please Note: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If there is any damage to your cargo package for any reason, return your cargo to keep a record with the cargo authority without signing any document related to delivery. Your new products will be sent by us immediately. Sefamerve.com is not responsible for the damage or deficiency of the products in the case of receiving the products with damaged cargo package.
15. All of these terms and conditions are subject to Turkish Law.
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